NurseIQ Terms of Service

Privacy Policy

Last updated: June 23, 2026  ·  Barlow & Associates LLC

NurseIQ ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use NurseIQ ("the Service"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

1. Information We Collect

We collect information you provide directly to us:

  • Account information: Name, email address, and password when you register.
  • Profile & onboarding data: Nursing program type, semester, school, and focus sections you select during onboarding.
  • Study content: Flashcards, quiz answers, simulation decisions, care plans, concept maps, and uploaded study materials you create or submit.
  • Usage data: Study streaks, quiz accuracy, weak spots, and session history generated as you use the platform.
  • Payment information: Billing details processed by Stripe. We do not store full card numbers on our servers.
  • Communications: Messages you send to our support team.

We also automatically collect:

  • Log data (IP address, browser type, pages visited, timestamps)
  • Device information (hardware model, operating system)
  • Cookies and similar tracking technologies for session management

2. How We Use Your Information

  • To provide, operate, and improve the Service
  • To personalize your study experience (adaptive quiz engine, weak-spot tracking, study plan generation)
  • To process subscription payments via Stripe
  • To send transactional emails (email verification, password reset, study reminders) via Resend
  • To send you weekly progress reports and exam countdown notifications if you opt in
  • To monitor and enforce our Terms of Service
  • To comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers: Stripe (payments), Resend (email), Microsoft Azure (file storage), Anthropic (AI content generation), Google (OAuth login). Each provider is bound by their own privacy policies and data processing agreements.
  • Study groups: If you join a school study group, your display name and study content you choose to share will be visible to group members.
  • Legal compliance: When required by law, court order, or governmental authority.

4. AI-Generated Content

NurseIQ uses Anthropic's Claude AI to generate flashcards, quiz questions, simulations, care plans, and study content. When you request AI-generated content, the relevant topic or context you enter is sent to Anthropic's API. We do not send personally identifiable information to Anthropic beyond what is required to generate your requested content. Please review Anthropic's Privacy Policy for their data handling practices.

5. Uploaded Materials

When you upload study notes or course materials, files are stored securely in Microsoft Azure Blob Storage and used solely to generate personalized study content for your account. We do not use your uploaded materials to train AI models or share them with other users without your consent.

6. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will mark your data as deleted within 30 days. Some information may be retained in backups for up to 90 days thereafter. You may request complete deletion by contacting us at privacy@nurseiq.app.

7. Educational Data & FERPA

NurseIQ is an independent study tool, not an official school system. We are not a "school official" under FERPA. Your study data belongs to you and is not shared with your educational institution without your explicit consent.

8. Security

We implement industry-standard security measures including HTTPS encryption, hashed passwords (bcrypt), and JWT-based authentication. However, no method of transmission over the internet is 100% secure. You are responsible for maintaining the confidentiality of your password.

9. Children's Privacy

NurseIQ is intended for nursing students who are 18 years of age or older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us immediately.

10. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data. To exercise these rights, contact privacy@nurseiq.app. California residents may have additional rights under CCPA.

11. Cookies

We use cookies and localStorage to maintain your login session and remember your preferences (dark mode, study settings). We do not use third-party advertising cookies. You can clear cookies at any time through your browser settings, though this will log you out of the Service.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

13. Contact Us

Questions about this Privacy Policy? Contact us at:
Barlow & Associates LLC
Email: privacy@nurseiq.app